Answers

Jul 16, 2021 - 03:20 PM

Jul 19, 2021 - 02:39 PM
I have also had level 5 sound problems with regard to Sonia's voice. Although I sent a message to the support group, I have not received a response as yet.

Jul 20, 2021 - 01:03 AM
Hi All,
Our engineers are working on correcting this issue. We have to re-encode each and every video and upload them to our servers, which takes about 5 hours per level. We'll be working xxxx this over the next few days and hope to have everything working properly soon. Thank you for your patience and understanding.
Cheers,
Andy