Answers
Jul 16, 2021 - 03:20 PM
No. Luckily Level 5 is working fine for me. I'm not sure what device you're using. I'm by no means an IT expert lol but have you tried deleting your browser history or trying on say google chrome instead of Internet explorer? If that doesn't work I hope someone who works at Fluenz will be able to help.
Jul 19, 2021 - 02:39 PM
I have also had level 5 sound problems with regard to Sonia's voice. Although I sent a message to the support group, I have not received a response as yet.
Jul 20, 2021 - 01:03 AM
Hi All,
Our engineers are working on correcting this issue. We have to re-encode each and every video and upload them to our servers, which takes about 5 hours per level. We'll be working xxxx this over the next few days and hope to have everything working properly soon. Thank you for your patience and understanding.
Cheers,
Andy
