Downloading to Hard drive
So I got my package today, and I was super excited! As soon as I stuck it in my Mac, I went through and registered the software and such. Unfortunately, each time I tried to "Download to Hard drive" the software gets to about 9/10ths of the way downloaded then stops downloading... My DVD-rom had some significant scratches on it when I received it, and I'm not sure if that is doing it...
The DVD works with regular lessons (I think atleast – I’ve only been through the beginnings of lesson 1, so I can’t REALLY speak to that.) I’m using a MacBook Pro that I got about 2 weeks ago, so I don’t know how this would be troubleshooted for Mac.
Here's what I tried to attempt fix the problem:
(1) restarted my computer
(2) reinserted the disk
(3) looked for updates (turns out it was already updated with version 2.5)
(4) and tried to download MULTIPLE times.
Any advice as to what is going on? Could it possibly be the DVD is just one that might have had some problems/glitches? :/
Thanks again for your help!
Open Dec 23, 2011 - 06:22 AM
Mandarin, Mandarin > Tech Issues