Answers
Mar 01, 2012 - 03:30 PM
When we purchase Fluenz, we are given 3 installations for such contingencies. Most people have a desktop and/or laptop which use up 2 of the 3 installations. The third would serve as a backup, or maybe for use on a tablet. If a computer breaks, it is not the fault of Fluenz. However for special circumstances, I would contact Fluenz support.
Mar 02, 2012 - 01:19 AM
Yes, because when I purchase $400+ software intended to be used for months, I certainly expect the company to prevent me from using it on my new computer. If this is seriously the policy of this software(which I doubt), I will not be recommending it to anybody.
Mar 02, 2012 - 07:06 AM
We're currently working on a deactivation tool for situations like this. In the meantime, just contact our support team if you need an additional install.
Mar 02, 2012 - 09:54 AM
This is pretty common - when I was using RS ($600+ software), I had to contact their support team to get a computer deactivated. Software companies can't give unlimited installs or else people would give the program to everyone. A tool to deactivate would be nice but the current process works well for Fluenz too - plus Fluenz answers phone calls and emails so fast that you are not usually waiting very long.
Mar 03, 2012 - 12:29 PM
Just trying to think ahead before i get all install happy on all my devices. I guess i could install on one device and run it from the disk on the second device which would prevent me from using up the installs to quickly.