Answers
Jun 13, 2016 - 04:48 PM
Hi Norm,
We now have a new version 2 for the App. Please download the update to resolve the issue. Feel free to write me at [email protected] if you need any other help.
We now have a new version 2 for the App. Please download the update to resolve the issue. Feel free to write me at [email protected] if you need any other help.
Jun 14, 2016 - 06:34 PM
How can I get version 2 of the app? I looked on the app store today (UK) and its still at v1.1.1. I am also running the app on my iPad air 2 and experiencing the same crashes as above!
Jun 16, 2016 - 01:43 PM
Thanks, Andy. V.1 is still the only version available in the App Store, but will keep checking. - Norm
Jun 16, 2016 - 02:35 PM
My error, the newest version is 1.1.1 not 2
Jun 17, 2016 - 01:04 PM
Yes,,that's the one I have. I tried deleting it from the iPad and re-downloading and now it says I have too many devices using my ID (desktop is the only other device) and do I want to deactivate the other device. Guess I will stick with the desktop online version.
Jun 18, 2016 - 03:00 PM
Norm, you can click "Yes" to continue when it asks you to deactivate from the other device. The other device it's referring to is the app that you uninstalled. I hope this helps!
Jun 23, 2016 - 12:49 PM
That seemed to do it. Fingers crossed! Thanks!