Answers
Aug 09, 2016 - 09:30 PM
Andy, is everything back online? I have not been able to access my account since around 4pm EST, Tuesday. It is now 9pm and the system is telling me it has no record of my name or account when I try and recover my password (password is correct, system is not recognizing it).
Aug 09, 2016 - 11:12 PM
Andy, all is well. I downloaded a new version of Chrome and everything is fine.
Aug 10, 2016 - 07:19 AM
The flashcards worked fine after the maintenance until about 10PM Tuesday. After that, I can sign in and select my language (Italian), the level and the session. I cannot select the type or the mode. The flash cards always begin with translating Italian > English (I can't change it to English > Italian) and there is no field for typing. (The online lesson sessions seem to be working fine.)
using: Mac - El Capitan - Safari. (prefer not to download firefox or google chrome)
using: Mac - El Capitan - Safari. (prefer not to download firefox or google chrome)
Aug 10, 2016 - 09:11 AM
me too.french flashcards not working
Aug 10, 2016 - 09:30 AM
I started doing level 1 Spanish lesson 29 today and when I got to the yellow section everytime I typed the answer in correct it would still count it wrong. So I missed a lot of points even though I got it right. Can you somehow restore that lesson so it doesn't give me a worse grade? Gracias.
Aug 10, 2016 - 10:23 AM
Flashcards are now up and running again. You may need to restart your browser to see the changes.
Aug 10, 2016 - 10:24 AM
Chloe - I'm not able to reset your progress, but if you have that issue again, please send me a screenshot of the phrase that you typed if it's coming up wrong - [email protected]
Aug 11, 2016 - 09:38 AM
I'm trying to do my last lesson and now the conversation doesn't have any words. It just appears blank.
Aug 11, 2016 - 11:05 AM
Please clear your browser cache and if it still happens, email me and I'll help troubleshoot.
