Answers
Aug 10, 2016 - 06:37 PM
I was also experiencing that and it is quite inconvenient to do that even though challenge mode is off. The 1 + ? doesn't work for my Lenovo laptop? You can copy and paste but still quite inconvenient.
Aug 11, 2016 - 11:06 AM
Thanks for reporting. Our engineers are working to resolve the issue. In the meantime until it's fixed, please continue with the punctuation.
Aug 11, 2016 - 02:09 PM
I also can't seem to go onto the next lesson because the arrow sign for next page is not shown in Chrome. The bookmark doesn't advance between devices as it does before?
Aug 11, 2016 - 03:05 PM
Can you please clear your browser cache? We made changes to the servers, so this may resolve the arrow sign issue. If not, please send me your OS info and a screenshot to [email protected] and I'll help further via our support channel
Aug 20, 2016 - 11:50 PM
I just got the new update and am experiencing the punctuation issue. I do not have to use accents, but I do have to use punctuation now. I have a strong preference for the old way.
The shortcut, 1 + ? does not work for me and I have to use the mouse now to use the upside down ?. Similar to the OP, this takes a few steps now, whereas the old way was just all keyboard.
Is this going to be changed (back) or is this simply the new way going forward?
The shortcut, 1 + ? does not work for me and I have to use the mouse now to use the upside down ?. Similar to the OP, this takes a few steps now, whereas the old way was just all keyboard.
Is this going to be changed (back) or is this simply the new way going forward?
Aug 21, 2016 - 05:23 PM
I have the same problem. Can't get the ?s on my Mac. Have to copy and paste the answer, which kinda defeats the purpose.
Aug 21, 2016 - 08:57 PM
I also have to copy and paste to get the upside down question mark and exclamation point. I can not get any combination of the keys to work properly. Is anyone from Fluenz reading this? It seems to be a genuine and common problem. Thanks.
Aug 21, 2016 - 08:58 PM
Let me put this more clearly. The prescribed way to do the punctuation does not work.
Aug 21, 2016 - 08:59 PM
I have three different computers; two lenovos and one asus. It does not work on any of them.
Aug 22, 2016 - 09:09 AM
We're working on a resolution to this issue now. Sorry everyone for the problem. In the meantime, please input the punctuation such as the upside-down question mark by pressing 1, let go, then press Shift+? at the same time and begin typing. If that doesn't work, you can use the pop-out "Keyboard" button with your mouse on the bottom right while you are in the program.
Aug 26, 2016 - 10:34 AM
Andy. Any resolution to this yet? It is really impacting my studying experience. Since it was working fine for years, how hard is it to just "go back" to the way it was?
Aug 26, 2016 - 01:19 PM
Yes, we just released an update. Please relaunch Fluenz and you'll be prompted to update the program. If you're using Fluenz Online, you may need to clear your browser cache in order to see the changes.
Aug 27, 2016 - 11:14 AM
Thanks so much. It was not working this morning, but then I checked this thread and cleared my browser cache and it is now working properly. Thanks again.
Aug 28, 2016 - 01:31 PM
Well that was a short lived celebration. The program update DID fix the ? mark punctuation, but it DID NOT fix the ! punctuation. It just so happened that yesterday the lesson I was working on only used ?. Today the lesson I am working on has lots of !'s. So very frustrated again. When will this be fixed?
