Answers
Aug 11, 2016 - 03:06 PM
Please verify that the button on the side above the volume is not showing red. If it's an iPad Air, swipe up from the bottom screen and make sure the bell does not have a line through it (see below).
https://support.apple.com/en-us/HT203121
https://support.apple.com/en-us/HT203121
Aug 11, 2016 - 03:16 PM
It's not showing red and it isn't an iPad Air.
Aug 12, 2016 - 12:36 PM
I see you have the app installed from the previous version then updated. Uninstall the Fluenz App and re-install it again. This should resolve the issue, but email me at [email protected] if not and I'll help further via our support channel.
