Answers
Nov 15, 2016 - 01:40 PM
I've had the same issue for a long time. It doesn't depend on the language.
Nov 15, 2016 - 02:54 PM
Please send us a screenshot of the issue to [email protected] and we'll help troubleshoot from there. I haven't been able to replicate this on Chrome. Include the type of flashcards that you're doing too: Writing, Old School, or Super Mix. Thank you
Nov 15, 2016 - 04:19 PM
Hi Andy, it's not an issue that you can make a screenshot of. The issue is that at the end of the flashcard session, once you completed all the flashcards, it tells you that you missed some. Fine, but the only ones it retries that are okay are the onces were you needed to write something (and when it retries sometimes it switches to non-writing card). It also retries things that make no sense to retry because it was on cards that had only the click forward button, nothing to write. What would make more sense would be to allow the user to flag the wrong cards when the cards are non-writing ones.
I use a supermix linear, and this is independent of the language or the number of sessions. You need to go all the way to completion (100%) to get the "retry the wrong ones", and you will see that unless a card was a written one, you will get bogus cards that you know were correct. Then when you finish the second try, you will still get a few more that were flag incorrect even if they were non-writing cards, and so on until it finally allows you to finish.
I use a supermix linear, and this is independent of the language or the number of sessions. You need to go all the way to completion (100%) to get the "retry the wrong ones", and you will see that unless a card was a written one, you will get bogus cards that you know were correct. Then when you finish the second try, you will still get a few more that were flag incorrect even if they were non-writing cards, and so on until it finally allows you to finish.
Nov 15, 2016 - 05:49 PM
Hi Andy, I went back and played with the various types of flashcard exercises (old school writing super mix). The writing exercises consistently allowed me to write answers; however, old school and super mix allow me to answer some cards and offer no option to write on others.
Here is a screen shot of the card configuration - http://screencast.com/t/4e2IpP9YsWh and here is a typical card - http://screencast.com/t/MflynYqnAmRl
I hope this helps. Thanks for getting back with me.
Here is a screen shot of the card configuration - http://screencast.com/t/4e2IpP9YsWh and here is a typical card - http://screencast.com/t/MflynYqnAmRl
I hope this helps. Thanks for getting back with me.
Nov 16, 2016 - 09:25 AM
jvlfoligno - If you choose writing, those are the only ones that will have flashcards where you'll need to type. The old school is non-writing, and super mix has them both integrated. You'll just need to press the little square for the non-writing ones and then continue to the next. Let me know if this doesn't make sense or if you run into any other issues.
Nov 16, 2016 - 10:55 AM
Hi Andy. The problem is that at the end, when you have a recap of things that you missed, you will see some of those non-writing ones appear again. That makes absolutely no sense since you cannot get a non-writing one wrong by definition.
Nov 16, 2016 - 02:35 PM
Very odd, thank you for the clarification. I'm working to replicate the issue and have our engineers resolve it. Sorry for the frustration!
