Answers
Jan 30, 2017 - 02:47 PM
Hey everyone, we have resolved this issue on our end, so email us at [email protected] if you notice anything similar
Jan 30, 2017 - 02:48 PM
I have been having the same issues for the past two weeks -- never before that, and I am in the middle of part 3 of the revised Spanish. It re-loads fairly quickly but it's maddening.
Feb 01, 2017 - 10:11 AM
I am still having the connection issue as of this morning (February 1). It has been happening all week and just happened again. I had been thinking it was a problem with my internet until I read this comment.
Feb 01, 2017 - 02:18 PM
Can't speak for anyone else, but the morning I posted this comment was the last time I had connection problems. Starting that afternoon I haven't had a single issue while using the program at various times of day and for multiple lessons. That morning was by far the worse, so I'm making a guess that it coincided with the problem being patched up. A new program, new flashcards, a lot of users, all while keeping the old program was bound to have a small hiccup here and there. No biggie. Working great now. Thanks a bunch!
Feb 02, 2017 - 05:50 PM
It's working very nicely now.
Feb 06, 2017 - 09:29 AM
I am still having the same connection problem.
Feb 06, 2017 - 11:04 AM
At the beginning of the (Spanish) video there is only audio for several minutes and no back or forward buttons. Then finally the video will show after she has been talking for a while. The section where a person can record a conversation does not seem to work well either. I hope they get it fixed.
Feb 06, 2017 - 11:38 AM
@Pandame88—please email us at [email protected]. This is an unrelated issue.
