Answers
Sep 28, 2017 - 11:38 AM
Our apologies for this issue. It's a mistake on our part during the production and we are working to correct the issue on our end.
Sep 28, 2017 - 12:13 PM
I would think that you could just reduce the sound level on Caroline's lectures. That seems like a few hundred files rather than trying to increase the sound volume on on the other files, the 10,000.
Having messed with audio file some they could increase the volume, re-render the video clip and while that is going in the background do whatever normal work task that tech would normally be doing. Computers are multi-taskers by design. Nearly all of the time fixing the files would be the computer doing the work with the tech changing a few settings and then hitting the GO button. When that completes simply start the process over.
Having messed with audio file some they could increase the volume, re-render the video clip and while that is going in the background do whatever normal work task that tech would normally be doing. Computers are multi-taskers by design. Nearly all of the time fixing the files would be the computer doing the work with the tech changing a few settings and then hitting the GO button. When that completes simply start the process over.
Sep 28, 2017 - 12:14 PM
Andy, you might be able to fix the files automatically by using audacity. If it's only adjusting the volume it should be possible. Example: https://www.howtogeek.com/57571/how-t...
Sep 29, 2017 - 01:30 PM
We were able to locate the issue here and we'll have a fix up soon. Thanks everyone !
Oct 13, 2017 - 03:16 PM
The fix is updated for this. Thanks everyone for the help.
Oct 14, 2017 - 01:25 AM
awesome and thanks for having the team look into it.
