Answers
Feb 21, 2018 - 09:38 AM
Hi Wade, Can you please explain a bit more in detail about the issue here? I'm a bit confused as to what the problem is with the English or Chinese. Please let me know a bit more about what it is that isn't clear and so I can have a better understanding. Thank you.
Feb 21, 2018 - 06:29 PM
I'm guessing the flashcard asks to translate the word "english" in chinese, and the question is well, english what, are you asking me to translate the word "english person" or the word "english language".
Mar 15, 2018 - 08:18 AM
Hi Wade, I'm guessing like Fabrice that in the flashcard you mention there is no way of guessing whether we required you to translate the word "English language" or "English person". This happens because the flashcards are automatically generated from several parts of the program, so sometimes you're asked to translate a line from the conversation, which taken out of context becomes ambiguous.
We're really sorry about these little bugs, we're working on improving the flashcards to make the experience better, yet it has been a little harder to do in Mandarin than in other languages.
We can assure you that we take great care of every tiny detail in our programs, as we make sure to reply every single customer email or post and fix any reported bug. Thanks for your patience and for your feedback.
We're really sorry about these little bugs, we're working on improving the flashcards to make the experience better, yet it has been a little harder to do in Mandarin than in other languages.
We can assure you that we take great care of every tiny detail in our programs, as we make sure to reply every single customer email or post and fix any reported bug. Thanks for your patience and for your feedback.
